Resume
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Education
B.S. Marketing and Management: Siena College
A.S. Computer Information Systems: Hudson Valley Community College
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Information Technology Skills
- Database Development (SQL Server 2005-2008, T-SQL, MySql)
- Web Design (HTML, HTML5, CSS, CSS3, Dreamweaver, Photoshop, GIMP)
- Web Development (PHP, JavaScript, Notepad++)
- Data and systems analysis (Microsoft Visio, Microsoft Project, Business Intelligence Studio and Reporting Services)
- Application Development (Java, Eclipse, Microsoft Visual Studio, VBA)
- Microsoft Office (Access, Excel, Outlook, PowerPoint, Word)
- Other skills: responsive web design for email, Lotus Notes, Mac OS, Windows XP/Vista/7 OS, and Unix
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Recent Employment
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Title: Senior Membership Database Specialist, Organization: New York Farm Bureau
Location: Albany, New York
Dates: November 2014 to present
- Same functions as membership database specialist in addition to the following
- Creating stored procedures to identify and resolve data and logical integrity issues
- Designing functions and views to export reports directly to Excel for management
- Adding functionality in SQL Server and Access for the organization during database needs assessment
- Working with consultants to document, test, and track changes with membership processing web application
- Staff person responsible for deliverability of mass electronic communications
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Title: Membership Database Specialist, Organization: New York Farm Bureau
Location: Albany, New York
Dates: November 2012 to October 2014
- Monitoring integrity of data transfer between local database and website and email service databases
- Designing and generating reports using SQL Server and Business Intelligence Studio for management
- Providing technical training to out of office staff for new software and/or technical procedures
- Development and maintenance of Access database for calculating and storing mailroom invoicing
- Administrator for Informz emailing service: user permissions, template design, subscriber maintenance
- Answering inquiries about agricultural issues, membership, and website log on troubleshooting
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Title: Meaningful Use Call Center Representative, Organization: Computer Sciences Corporation
Location: Menands, New York
Dates: October 2011 to October 2012
- Worked on Medicaid Electronic Health Record Incentive Administrative Support Service (MEIPASS) team to provide technical support and general information about the program
- Generated weekly, monthly, and as needed reports and graphs on call volume and type
- Created technical write ups and presentations for team members and callers as necessary
- Designed, categorized, monitored, and maintained a searchable list of rejected providers
- Assisted callers in creating and administering user accounts for the MEIPASS system
- Trained team members in skills and knowledge areas related to the MEIPASS system
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Title: Various Temporary Employment, Organization: Kelly Services
Locations: Albany, Bethlehem, and Troy, New York
Dates: July 2008 to September 2011
- John Lang LaSalle: front desk associate at Colonie Center management office (June 2011)
- G-tech: entered NYS lottery renewal subscriptions into online system (March - April 2011)
- SCCC: processed cash, gifts-in-kind, credit card payments, and checks (February 2011)
- Measured Progress: graded standardized exams off of various state rubrics (seasonal)
- General clerical and light industrial employment (various months)
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Title: Clerk, Organization: NYS Department of Health via Kelly Services
Location: Albany, New York
Dates: August 2009 to December 2009)
- Processed and verified medical claims for the Bureau of Accounts Management
- Entered and searched for Medicaid payments in their Fiscal Management Group Database
- Answered vendor questions on behalf of the bureaus in the Department of Health
- Batching, error checking, and processing various confidential Medicaid vouchers
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Title: Various Older Employment, Organizations: Listed Below
- Volunteer Development Intern: Northeast Parent & Child Society, February - May 2009
- Barista: Uncommon Grounds Coffee and Tea, June to September 2008 - January to July 2009
- Call Center Representative: OmniCare Pharmacy via Kelly Services, August 2007
- Park Patrol and Concert Crew: City of Rome: Dept. of Parks and Recreation, June to August 2006
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Computer Information Systems Coursework
Total Credit Hours: 38
- Fundamentals of Information Processing (3 hrs.)
- Microcomputer Application Development (3 hrs.)
- Unix Operating System (1 hr.)
- Programming and Logic I (4 hrs.)
- Programming and Logic II - Data Structures(4 hrs.)
- Information Systems Analysis and Design (3 hrs.)
- Management Information Systems (3 hrs.)
- Project Management (4 hrs.)
- Web Site Development and Design (3 hrs.)
- Advanced Web Design: Client Side Scripting - JavaScript (3 hrs.)
- Advanced Web Design: Server Side Scripting - PHP (3 hrs.)
- PC Hardware Essentials (4 hrs.)
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